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review."," This accurately describes how the platform works and\nthe rules that apply, but it has not been validated by a lawyer. Before relying\non it as a binding contract — particularly the liability, payment and\ntermination sections — have it reviewed.",[348,349,350,353],"p",{},[343,351,352],{},"Last updated:"," 9 August 2026",[348,355,356,357,361,362,365,366,369],{},"These terms govern your use of the Diska platform: the ",[358,359,360],"code",{},"diska.ai"," website, the\n",[358,363,364],{},"app.diska.ai"," application, the ",[358,367,368],{},"api.diska.ai"," API, the voice widget and\neverything associated with them. By creating an account or using the service,\nyou accept them.",[348,371,372],{},"If you accept on behalf of a company, you confirm you have authority to bind\nit. In that case \"you\" means that company.",[374,375,377],"h2",{"id":376},"what-diska-does","What Diska does",[348,379,380],{},"Diska lets you build voice agents that answer calls, hold conversations\naccording to instructions you define, consult documents you upload, and carry\nout actions you configure — booking appointments, sending messages, calling\nexternal systems.",[348,382,383],{},"The agent is yours. We provide the platform that runs it.",[374,385,387],{"id":386},"account-and-access","Account and access",[348,389,390],{},"You need an account to use the service. You are responsible for keeping your\ncredentials safe and for everything that happens under your account. Tell us as\nsoon as you suspect unauthorised access.",[348,392,393],{},"Credentials must not be shared between people: invite your colleagues into the\norganisation instead, with the appropriate access level.",[348,395,396],{},"You must be at least 18 years old.",[374,398,400],{"id":399},"your-content-stays-yours","Your content stays yours",[348,402,403],{},"The instructions you write, the flows you design, the documents you upload and\nyour call data remain yours. We claim no ownership of them.",[348,405,406,407,410],{},"You grant us only the licence needed to operate the service: to host, process\nand transmit that content to the providers listed in the\n",[408,409,325],"a",{"href":326},", so the agent can work.",[348,412,413],{},"You confirm you have the right to use what you upload and that it does not\ninfringe third-party rights.",[374,415,417],{"id":416},"what-we-expect-of-you","What we expect of you",[348,419,420],{},"Responsibility for what your agents say is yours. Specifically, you agree to:",[422,423,424,431,437,443,448,454],"ul",{},[425,426,427,430],"li",{},[343,428,429],{},"Comply with recording and communications law."," The rules vary by\njurisdiction. The platform gives you the tools — spoken notice, explicit\nconsent — but using them correctly is your decision.",[425,432,433,436],{},[343,434,435],{},"Not use Diska for unsolicited bulk calling",", or for campaigns that breach\nthe rules applicable to telephone marketing.",[425,438,439,442],{},[343,440,441],{},"Not have an agent pass as human"," where the law requires it to identify\nitself as an automated system.",[425,444,445],{},[343,446,447],{},"Not use the service for fraud, harassment, unlawful content, or to try to\nextract credentials or third-party data.",[425,449,450,453],{},[343,451,452],{},"Not attempt to bypass technical limits",", probe the infrastructure, reach\nanother organisation's data, or place artificial load on the platform.",[425,455,456,459],{},[343,457,458],{},"Obtain the necessary permissions"," from the people whose data your agents\ncollect.",[348,461,462],{},"We may suspend an account that is causing harm — to third parties, to the\nplatform or to other customers — and, wherever reasonable, we warn you first.",[374,464,466],{"id":465},"third-party-services","Third-party services",[348,468,469],{},"The service depends on external providers (language models, speech synthesis\nand transcription, telephony, hosting). A failure, change or outage at those\nproviders can affect the service. We choose and manage them carefully, but we\ndo not control their availability.",[374,471,473],{"id":472},"the-limits-of-ai","The limits of AI",[348,475,476],{},"This deserves saying plainly: a voice agent produces probabilistic answers. It\ncan misunderstand, it can answer incorrectly, and it can fail on a call that\nmattered.",[348,478,479],{},"We do not warrant that responses are accurate, complete or fit for a particular\npurpose. It is on you to test agents before they answer real customers — the\nTest Center exists for that — and to supervise the results. Do not use Diska as\nthe sole mechanism in critical health, safety, legal or financial decisions\nwithout human review.",[374,481,483],{"id":482},"payment","Payment",[348,485,486],{},"Commercial terms — price, billing cycle, usage limits — are those agreed in\nyour plan or proposal. Unless stated otherwise, amounts exclude taxes, which\nare your responsibility.",[348,488,489],{},"Non-payment may lead to suspension, after notice.",[374,491,493],{"id":492},"availability","Availability",[348,495,496],{},"We work to keep the service available, but we do not provide it without\ninterruption. There may be planned maintenance, failures and degradations.\nUnless you hold a written service level agreement, the service is provided \"as\nis\".",[374,498,500],{"id":499},"liability","Liability",[348,502,503],{},"To the maximum extent permitted by law, Diska is not liable for lost profits,\nlost data, lost business opportunities or indirect damages arising from use of\nthe service.",[348,505,506],{},"Our total liability, on any basis, is limited to the amount you paid us in the\n12 months before the event giving rise to it.",[348,508,509],{},"Nothing in these terms excludes liability that the law does not allow to be\nexcluded.",[374,511,513],{"id":512},"suspension-and-termination","Suspension and termination",[348,515,516],{},"You may close your account at any time. We may terminate or suspend access if\nyou breach these terms, if your usage endangers the platform or others, or for\nnon-payment.",[348,518,519,520,523,524,526],{},"After termination you may export your data for ",[343,521,522],{},"30 days",". After that we\ndelete it in line with the periods in the\n",[408,525,325],{"href":326},".",[374,528,530],{"id":529},"changes","Changes",[348,532,533],{},"We may change these terms. Material changes are communicated with reasonable\nnotice, by email or in the application. Continuing to use the service after\nthey take effect means accepting them; if you disagree, you may close your\naccount.",[374,535,537],{"id":536},"governing-law","Governing law",[348,539,540],{},"These terms are governed by the law of the Republic of Angola. Disputes not\nresolved by agreement will be submitted to the competent courts of Luanda.",[374,542,544],{"id":543},"contact","Contact",[348,546,547,548,526],{},"Questions about these terms: ",[408,549,551],{"href":550},"mailto:hello@diska.ai","hello@diska.ai",{"title":553,"searchDepth":554,"depth":554,"links":555},"",2,[556,557,558,559,560,561,562,563,564,565,566,567,568],{"id":376,"depth":554,"text":377},{"id":386,"depth":554,"text":387},{"id":399,"depth":554,"text":400},{"id":416,"depth":554,"text":417},{"id":465,"depth":554,"text":466},{"id":472,"depth":554,"text":473},{"id":482,"depth":554,"text":483},{"id":492,"depth":554,"text":493},{"id":499,"depth":554,"text":500},{"id":512,"depth":554,"text":513},{"id":529,"depth":554,"text":530},{"id":536,"depth":554,"text":537},{"id":543,"depth":554,"text":544},"The rules for using the Diska platform — what we provide, what we expect of you, and how either side can end it.","md",null,{},{"title":329},{"title":329,"description":569},"DV6XK5yeFrSLMiDSjhwSiXX47N95S4JZN45HYkbYyiE",[577,571],{"title":325,"path":326,"stem":327,"description":578,"children":-1},"What data Diska processes, why, who we share it with, and what rights you have over it.",1786954579984]